Welcome to favalava's Privacy Policy page:

Favalava ("we," "our website," "our company") values your privacy very much. This privacy policy describes how we collect, use, disclose, and protect your personal data. By accessing our website (favalava.co), you agree to the terms of this privacy policy.

1. Data We Collect

1.1 Data You Provide: When you register, place an order, subscribe to our emails, or participate in other website features, we collect personal data such as your name, email address, mailing address, phone number, and payment information.

1.2 Automatically Collected Data: When you visit our website, we automatically receive and record information from your browser, including your IP address, cookie data, and the pages you request.

1.3 Data from Third Parties: We may receive additional information about you from third parties (e.g., payment processors and shipping companies) to improve our services.

2. How We Use Your Data

2.1 Order Processing: We use your personal data to process and complete your orders, including shipping and providing customer service.

2.2 Providing and Improving Our Services: We use your data to operate and improve our website, products, and services to meet your needs and provide a more personalized experience.

2.3 Marketing and Promotions: We may use your contact information to send you emails about new products, special offers, and other relevant information. You can opt out at any time.

2.4 Legal Compliance: We may use and disclose your personal data as required by law, such as complying with legal processes or protecting our rights and property.

3. Data Sharing and Disclosure

3.1 Sharing with Third-Party Service Providers: We may share your data with third-party service providers who operate on our behalf. These service providers use your data only as necessary to perform their duties.

3.2 Legal Requirements: We may disclose your data as required or permitted by law, such as responding to court orders, legal processes, or government requests.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please understand that no internet transmission or electronic storage method is completely secure.

5. Your Rights

5.1 Access and Correction: You have the right to request access to and correct any inaccurate personal data we hold about you.

5.2 Deletion of Personal Data: You have the right to request the deletion of any personal data we hold about you. To submit a deletion request, please contact us via the following methods and provide your name, registered email address, and the type of data you wish to delete:

• Email: pei@favalava.co
• Mailing Address: 14th Floor, 759 Zhongzheng Road, Zhonghe District, New Taipei City 235, Taiwan

We will respond to and process your data deletion request within 30 days of receiving your request, unless otherwise required by law. During the process, we may send you confirmation notifications.

5.3 Objection and Restriction: You have the right to object to or request the restriction of processing your personal data, especially in the case of direct marketing.

6. Cookies and Other Tracking Technologies

Our website uses cookies and other similar technologies to collect information and enhance your experience. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify you through a prominent notice on our website or directly.

8. Contact Us

If you have any questions or requests regarding this privacy policy, please contact us via the following methods:

• Email: pei@favalava.co

Updated: July 15, 2024